Refund Policy 

DJ Odyccy Store Refund Policy

Last Updated: 21 December 2023

Thank you for shopping at DJ Odyccy Store. We strive to provide high-quality digital products for music producers, and your satisfaction is important to us.

1. Refund Eligibility for Digital Products

We understand that occasionally circumstances may arise that require a refund for your digital purchase. Our refund policy for digital products is as follows:

• Refunds will be considered within 14 days of the purchase date.

• To be eligible for a refund, the digital product must not have been downloaded or accessed.

2. Process for Refund Requests

To initiate a refund request, please contact us at [info@odyccy.com] or [phone number: +27788773440] with the following information:

• Your order number

• The name of the product

• The reason for the refund request

We will review your request and respond within 3 business days.

3. Exclusions from Refunds

• Once a digital product has been downloaded or accessed, it is not eligible for a refund.

• Refunds will not be provided for buyer's remorse or changes in personal circumstances.

4. Technical Issues

If you encounter technical issues with a digital product, please contact our support team at info@odyccy.com. We will make reasonable efforts to assist you and resolve any technical problems.

5. Contact Us

If you have any questions about our refund policy, please contact us at info@odyccy.com or phone number: +27788773440.

6. Policy Updates

DJ Odyccy Store reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.